By: Ryan Brooks

In the Pacific Northwest, storms, burst pipes, and unexpected fires can disrupt life in an instant. When that happens in the Portland, Oregon, and Vancouver, Washington communities, property owners turn to a restoration partner that has built its reputation on speed, professionalism, and genuine care: Paul Davis Restoration of Portland/Vancouver.

For nearly two decades, Paul Davis Restoration of Portland/Vancouver has grown into the region’s largest restoration company. With a team of about 160 trained professionals, a fleet of more than 100 vehicles, and over 100,000 square feet of warehouse and contents facility space, the company is equipped to handle everything from a small kitchen leak to a large, multi-floor commercial loss. More information about its services and service area is available on the company’s official website at Paul Davis Restoration of Portland/Vancouver.

A Full Service Restoration Partner

Most property owners hope they never need a restoration company, but when they do, they want one that can handle the entire project from start to finish. Paul Davis Restoration of Portland/Vancouver provides a truly full-service model. The company manages emergency mitigation and dry out, demolition, in house abatement, full contents restoration and storage for textiles, electronics, furniture, and other personal belongings, as well as complete reconstruction.

To make a difficult situation a little easier, Paul Davis Restoration of Portland/Vancouver provides free estimates and consultations, professional guidance at every step, and weekend appointments by request when schedules are tight. The team also prioritizes eco-friendly approaches and strives to restore materials whenever possible instead of replacing them, which can save both time and money.

Because these services are provided under one roof, there is no waiting for multiple vendors or outside abatement contractors. That integration allows the team to move quickly and keep each project on track. On large commercial or multifamily jobs, Paul Davis Restoration of Portland/Vancouver can mobilize 20 or more technicians to triage damage, stabilize the property, and begin drying immediately.

People, Principles, and Professionalism

Behind the trucks and equipment is a people focused culture. The company describes its three uniques as its people, its principles, and its professionalism, and those values show up on every job. Many team members have been with the company for five, ten, or even seventeen years, bringing deep experience to each assignment.

IICRC certified specialists and project managers respond to losses, which gives property owners confidence that every step follows industry best practices. Paul Davis Restoration of Portland/Vancouver is locally owned and family operated, and in its nineteenth year in business, it continues to focus on “extraordinary care while serving people in their time of need.”

Professionalism at the job site is reflected in countless reviews from homeowners and business clients. One customer, Jean Cavanaugh, shared that Paul Davis’ team “did a great job after my kitchen was flooded from an under sink water filter. Mitigation and renovation was done professionally and everything was managed well. I highly recommend it.”

Fast Response When Every Minute Matters

Water and smoke damage do not keep business hours, and neither does this team. Paul Davis Restoration of Portland/Vancouver offers true 24/7 emergency service, with two shifts per day and staff on duty seven days a week. An on-call team can deploy at all hours, whether a school needs to reopen the next morning or a pipe bursts in a home at midnight.

Speed is backed by clear communication. As customer Erica Kennett explained after experiencing a second catastrophic water loss, the “speed of water mitigation response, quality of work, and communication throughout the process were all spectacular.” In her case, a specialist was on-site within about an hour of receiving the assignment, and crews followed quickly to begin drying. She noted that the team kept in close contact about next steps for rebuilding her bathroom, bedroom, and kitchen.

Clear Communication and Partnership With Insurance

Restoration work often involves insurance carriers, adjusters, and complex documentation. Paul Davis Restoration of Portland/Vancouver manages insurance claims and uses industry-standard tools, including Xactimate for insurance-driven projects and T&M Pro for commercial time-and-materials jobs. The team works closely with carriers to reallocate budget from less critical areas to work that truly protects the property and restores it correctly.

Clients appreciate the company’s commitment to communication throughout that process. For mitigation jobs, the team provides daily status reports, while reconstruction projects receive weekly updates and job progress summaries that involve the broader project team. This structure creates accountability and keeps owners and adjusters aligned on the plan.

One couple, Sue Ann and Steven Barton, described their experience this way: “We enjoyed an amazing experience with Paul Davis Restoration. They were very professional, great communicators, and provided a level of service that far exceeded our expectations. We felt that they were on our side, looking out for our best interests in dealing with our insurance company.” Their review concludes with a clear message that they will recommend Paul Davis Restoration to anyone with a restoration project.

Doing the Job Right the First Time

In restoration, cutting corners can leave serious problems hidden behind walls or under floors. Reviews for Paul Davis Restoration of Portland/Vancouver highlight the company’s commitment to doing the job right, even when that adds time or complexity.

Customer Becky Bateman shared a detailed account of how the team stepped in after another company failed to properly dry her home. When cabinet work was about to begin, a member of the Paul Davis team checked under the house and found that the crawlspace and vapor barrier were still saturated. Instead of proceeding and hoping for the best, they recommended stopping the project to address the hidden water and emerging mold. For Becky, it meant restarting the drying process and delaying other work, but she emphasized that every person who came to her property was “kind, respectful, and hardworking,” and that the team “truly went above and beyond” to ensure the job was done correctly.

That commitment is backed by a strong warranty. Paul Davis Restoration of Portland/Vancouver offers a two-year warranty on its work, including parts and labor, and leadership is known for standing behind projects far beyond that window. Internally, the standard is simple: the team gets it right or makes it right.

Local Roots, Community Focus

Although the company has significant scale, it remains deeply rooted in the Portland and Vancouver communities. As a locally owned and family-operated business, Paul Davis Restoration of Portland/Vancouver invests in local charities and community initiatives, including the Red Cross, Rebuilding Together, A Caring Closet, Coats for Kids, and the Vancouver Food Bank, among others.

The company’s fifth core value is “Have Fun on Purpose,” and that mindset shows up in the way teams support one another and their neighbors. Crews are often described as personable and caring, taking the time to check in with property owners who may be feeling vulnerable or overwhelmed after a loss.

Property owners can see project stories, education, and behind-the-scenes content on the company’s YouTube channel and keep up with community events and helpful tips on its Facebook page.

From water and fire damage to mold, storm, or other property emergencies, Paul Davis Restoration of Portland/Vancouver provides a rare combination of speed, comprehensive services, and human warmth. With one of the largest and highly trained certified teams in the Northwest, the company stands ready to partner with homeowners, commercial clients, and institutions whenever they need expert help.